Quality & Management Systems
ISO 9001 Internal Auditor
Qualify internal auditors who run effective audits and write reports that stand up to challenge.
Advanced3 days18 training hours6-18 participants
All training programmes are accredited by the Sharjah Private Education Authority.
Programme objectives
- Interpret and apply the ISO 9001 clauses in your context
- Plan and conduct an internal audit round
- Gather objective evidence and write precise non-conformities
- Follow corrective actions through to closure
Detailed agenda
1
Day 1
The standard
- The seven quality management principles
- Clauses 4 to 10
- Risk-based thinking
- Required documented information
2
Day 2
Planning and conducting
- The annual audit programme and round plan
- Preparing the checklist
- Interview skills and evidence gathering
- Audit ethics and auditor independence
3
Day 3
Findings and follow-up
- Classifying findings: major, minor, observation
- Writing a non-conformity: requirement, evidence, deviation
- Root-cause analysis and corrective action
- Simulated field audit exercise
Competencies developed
- Internal auditing
- Evidence gathering
- Root-cause analysis
- Report writing
What participants take away
- Audit checklists for each clause
- Audit plan and non-conformity report templates
- A root-cause analysis guide
- A company-issued internal auditor completion certificate
Prerequisites
Basic familiarity with your organisation's quality management system.
How it is assessed
A simulated field audit exercise, writing a report and at least two non-conformities.
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