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Innovation Excellence Consulting & Training
Research & Measurement

Survey Design & Analysis

A valid instrument, a representative sample and analysis that survives scrutiny — instead of a survey that goes out and is never read.

Practitioner3 days18 training hours6-18 participants

All training programmes are accredited by the Sharjah Private Education Authority.

Programme objectives

  • Write valid questions free of bias and leading
  • Choose a sampling method, compute size and margin of error
  • Analyse quantitative data and interpret differences between segments
  • Code open-text answers and extract patterns
  • Present findings in decision language, not in numbers

Detailed agenda

1
Day 1

Design

  • From the decision, to the research question, to the survey item
  • Question and scale types and when each fits
  • The errors that spoil results: leading, double-barrelled, unbalanced scales
  • Validity, reliability and pilot testing
2
Day 2

Sampling and collection

  • Probability and non-probability sampling
  • Computing sample size, margin of error and confidence level
  • Collection channels, response rates and how to lift them
  • Non-response bias and how to reduce it
3
Day 3

Analysis and presentation

  • Descriptive analysis and slicing by segment
  • When a difference is real and when it is noise
  • Coding open-ended answers
  • Building the report: the finding, what it means, the recommendation

Competencies developed

  • Instrument design
  • Descriptive statistics
  • Text analysis
  • Presenting findings

What participants take away

  • A ready question bank indexed by purpose
  • A sample size calculator
  • An analysis grid and a findings report template
  • An accredited certificate of attendance

Prerequisites

Basic spreadsheet skills. No statistical background required.

How it is assessed

An individual deliverable: a complete survey with a sampling plan and an analysis grid, reviewed with the group.

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