Innovation & Improvement
Introduction to Innovation & Process Improvement — Free Session
A hands-on free session: spotting waste in one procedure and proposing an improvement you can actually make.
Foundation1 day3 training hours10-40 participants
All training programmes are accredited by the Sharjah Private Education Authority.
Programme objectives
- Recognise the wastes in administrative processes
- Map a simple process in ten minutes
- Generate improvement ideas and converge
- Learn how to put an improvement idea to management
Detailed agenda
1
Day 1
The awareness session
- Where waste hides in administrative work
- Mapping a process in ten minutes
- Group exercise: improving a real procedure
- How to sell your idea to management
Competencies developed
- Critical observation
- Simple process mapping
- Creative thinking
What participants take away
- A seven-wastes card
- A one-page improvement idea template
- A certificate of attendance
Prerequisites
None.
How it is assessed
No assessment — an awareness session with a certificate of attendance.
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