Innovation & Improvement
Process Mapping & Simplification
Map processes as they truly run, then strip out the steps that add no value.
Practitioner2 days12 training hours6-20 participants
All training programmes are accredited by the Sharjah Private Education Authority.
Programme objectives
- Document processes with standard, universally readable maps
- Measure cycle time and locate bottlenecks
- Apply Lean tools to remove waste
- Issue an approved procedure after improvement
Detailed agenda
1
Day 1
Documenting
- Process management concepts
- SIPOC maps
- Cross-functional flow maps
- Mapping a real process
2
Day 2
Improving
- The seven wastes
- Cycle time and value-added analysis
- Process redesign workshop
- Documenting and approving the improved procedure
Competencies developed
- Process mapping
- Efficiency analysis
- Critical thinking
- Procedure documentation
What participants take away
- SIPOC and flow map templates
- A cycle-time calculation tool
- A procedure manual template
- A company-issued certificate of attendance
Prerequisites
None.
How it is assessed
Redesigning a real process, quantifying the expected saving in time or steps.
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