Innovation & Improvement
Lean Six Sigma Yellow Belt
The DMAIC method and the core improvement tools, applied to a real problem from your work.
Foundation3 days18 training hours6-20 participants
All training programmes are accredited by the Sharjah Private Education Authority.
Programme objectives
- Apply DMAIC to a defined problem
- Measure process performance and locate variation
- Run structured root-cause analysis
- Design controls that hold the gain
Detailed agenda
1
Day 1
Define and measure
- Lean and Six Sigma principles
- Defining the problem and the project charter
- Voice of the customer and critical requirements
- The data collection plan
2
Day 2
Analyse
- Descriptive statistics and data display
- Pareto and cause-and-effect diagrams
- The five whys
- Identifying root causes and confirming them with data
3
Day 3
Improve and control
- Generating and selecting solutions
- Piloting the solution at limited scale
- The control plan and monitoring charts
- Participant project presentations
Competencies developed
- Quantitative analysis
- Problem solving
- Control design
- Teamwork
What participants take away
- An improvement project charter
- The DMAIC toolset in one workbook
- Worked examples from service settings
- A company-issued Yellow Belt completion certificate
Prerequisites
Basic spreadsheet skills.
How it is assessed
A mini improvement project taken through all five DMAIC phases and presented on the final day.
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