Human Resources
Employee Performance Appraisal Systems
Designing a fair, defensible appraisal system — and running the performance conversation without friction.
Practitioner3 days18 training hours6-20 participants
All training programmes are accredited by the Sharjah Private Education Authority.
Programme objectives
- Design a form that balances objectives and behaviours
- Cascade individual objectives from corporate KPIs
- Recognise and limit common rater errors
- Run a performance conversation that improves performance without damaging the relationship
Detailed agenda
1
Day 1
Designing the system
- The competing purposes of appraisal and how to balance them
- The annual performance management cycle
- Form design and weightings
- Objective-based versus competency-based rating
2
Day 2
Objectives and measurement
- Cascading objectives from corporate to individual
- Writing measurable individual objectives
- Rater errors: halo, central tendency, recency
- Forced distribution: when it helps and when it harms
3
Day 3
The conversation and follow-up
- Preparing for the performance conversation
- Giving feedback on underperformance
- Performance improvement plans
- Role-play on difficult cases
Competencies developed
- Performance system design
- Giving feedback
- Documentation
- Handling difficult cases
What participants take away
- A customisable appraisal form
- A rater's guide
- A rater-error checklist and its counters
- A company-issued certificate of attendance
Prerequisites
None.
How it is assessed
Role-play of a difficult performance conversation, with trainer and peer feedback.
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