Leadership & Management
Strategic Planning & KPIs
From strategy formulation to KPIs that are genuinely measured and managed in a real review meeting.
Practitioner3 days18 training hours6-20 participants
All training programmes are accredited by the Sharjah Private Education Authority.
Programme objectives
- Run a structured environmental analysis with SWOT and PESTEL
- Formulate measurable strategic objectives
- Build a balanced scorecard with KPIs that cascade between levels
- Design a review cycle that produces decisions, not reports
Detailed agenda
1
Day 1
Analysis and direction
- Introduction to strategic management
- Environmental analysis tools and reading their output
- Drafting vision, mission and values
- A group environmental analysis exercise
2
Day 2
From objectives to indicators
- Building strategic objectives and initiatives
- KPI types and what makes a good indicator
- The balanced scorecard and its four perspectives
- Exercise: turning one objective into two targeted KPIs
3
Day 3
Measurement and governance
- Dashboard design and data sources
- The review cycle: who meets, when, and on what agenda
- Handling performance deviation
- Dashboard-building workshop
Competencies developed
- Strategic thinking
- Indicator design
- Data analysis
- Performance management
What participants take away
- A strategic plan template
- A KPI definition card
- A balanced scorecard template
- A company-issued certificate of attendance
Prerequisites
None.
How it is assessed
An individual deliverable: a mini balanced scorecard for the participant's department with six fully defined KPIs.
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