Preparing for the Abu Dhabi Award for Excellence in Government Performance
We prepare Abu Dhabi's government entities for the Abu Dhabi Award for Excellence in Government Performance: we establish where you stand against the model, build the evidence with you and ready your team for assessment.
About Abu Dhabi Award for Excellence in Government Performance
The Abu Dhabi Award for Excellence in Government Performance is the Government of Abu Dhabi's excellence award, for the emirate's government entities and the collaborative initiatives they run together.
Official site: abudhabi.gov.ae
The programme's awards
Excellence Awards
We prepare for thisFor the emirate's government entities.
Collaborative Initiatives Awards
For initiatives run jointly by more than one government entity.
How assessment works
Assessment rests on the Abu Dhabi Performance and Excellence Model, which has three pillars:
Drivers
Accelerators
Outcomes
What that means for your file
- A result is read as a trend, not a snapshot: prepare at least three years of data for every key indicator.
- Let your results cover everything that matters to your work, not only the comfortable indicators. A gap in coverage is read before a gap in the numbers.
- An approach that is applied is not enough — it must be applied, measured and improved, with evidence.
- Assessors meet criterion owners face to face. Whoever answers during the visit must have lived the work, not written the file.
Where we work with you
Assessment and the submission
A structured self-assessment, a numbered gap report, a coded evidence matrix, submission writing and a simulated site visit with the criterion owners.
Learn moreCustomer experience
Customer journey mapping, written service standards for every touchpoint, and internal mystery-shopper rounds ahead of the official assessment.
Learn morePreparing excellence teams
Training for your team: excellence model foundations, award submission writing, and internal assessor training on the RADAR logic.
Learn moreHow we prepare you
- 1
Read the Criteria
Decomposing the award guide into measurable, trackable requirements.
- 2
Self-Assessment
A structured internal assessment to establish the real baseline.
- 3
Close the Gaps
Delivering initiatives and building missing evidence within a defined window.
- 4
Submit & Defend
Submitting the file and preparing fully for the site visit and interviews.
Check your award readiness in three minutes
The nine questions we ask every entity before we start. Answer honestly; the result shows immediately and we ask for no details to reveal it.
0 of 9 answered
Frequently asked questions
When should we start preparing?+
Six to nine months before the assessment phase. We can work to tighter timelines, but the return is higher the earlier we start, because genuine evidence is built, not written.
Can we gauge our readiness before contacting you?+
Yes. The readiness check on this page is free and gives you the result at once, with your weakest area, without asking for your details.
Do you guarantee a win?+
No one can guarantee the decision of an independent assessment panel. What we do guarantee: you will know exactly where you stand, and your team will enter the assessment with genuine evidence it can defend.
Let's establish where you stand
Tell us where you stand and what you want to achieve, and we will come back with an initial view of scope, duration and investment within two working days.